Business

What Your Implicit Communication Says To Others

Hand holding positions suggest who the decision-maker really is.

Hand holding positions suggest who the decision-maker really is.

 

Right head tilts are perceived as being more trustworthy.

Right head tilts are perceived as being more trustworthy.

Studies show that people unconsciously judge the level of aggressiveness, trustworthiness, work ethic and even IQ in less than a second. These first impressions often come from the face but it doesn’t stop there.
It could be the way you unconsciously tilt your head, shake or hold hands, your body position while talking to a customer or client, even a lack of “mirroring” that can unwittingly trigger people to make a snap first impression judgment about your personality. We know this isn’t the best way to judge others but there is no getting around the fact people reach decisions based on limited information everyday.
The real problem is there is no hard scientific evidence showing first impressions are accurate, particularly regarding the trait trustworthiness. Scientists also say it’s quite possible that snap judgments don’t entirely fade away either. So people may actually hold these feelings for a long time whether justified or not.
If a quick assessment of someone’s personality is positive that should ultimately be a good thing. But when that spur-of-the-moment opinion is not so flattering that’s when it can affect your business – especially those times when there will be no second chance to change their mind. The adage that we only have one chance to make a good first impression is far from fiction.

Not mirroring a customer’s body language can result in a no sale.

Not mirroring a customer’s body language can result in a no sale.

Managers, supervisors and employees who are trained in self-monitoring techniques learn to control their body language and first impressions with ease. These social chameleon abilities help develop an engaging communication style with anyone. They ultimately will have long-lasting and positive effects on client relations, employee retention, health, collaboration, creativity and efficiency.


Put together your course by choosing the subject matter that best suits your business:

  • Body language analysis
  • Implicit communication and self-monitoring awareness
  • First impressions
  • Persuasion
  • Practical truth and lie detection through videotape analysis and live in-class volunteers
  • Get the full range of information by using abstract interview methods
  • Loss prevention
  • Social influence
  • Rapport building

Your customized workshop will be geared towards bringing about change in personal presentation habits through a learning atmosphere consisting of lecture, group work, videotape reinforcement, live volunteers, PowerPoint presentation and Mr. Baile’s experiences from his law enforcement career. Courses can be hours or days in duration depending on your needs.
Please call or email for a consultation.

 

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